July 6, 2023

Committee Code of Conduct Explained

A committee member who has the ability to vote is subject to a code of conduct. Committee members must have an understanding of the Body Corporate and Community Management Act 1997 (BCCM Act) and the code of conduct and must comply with the BCCM Act.

They must also act in the best interests of the body corporate, not cause a nuisance or attempt to exercise their vote or attempt to influence when they have a conflict of interest.

Committee Code of Conduct

Voting members of body corporate committees in Queensland have been bound to observe a Code of Conduct since 2007. This code contains six rules, which require those committee members:

  1. To be committed to acquiring an understanding of the Body Corporate and Community Management Act 1997 (QLD) including the Code of Conduct for Committee Voting Members schedules 1A, 2, and 3.
  2. To act honestly and fairly and not to unfairly or unreasonably disclose information held by the body corporate, including information about an owner, unless authorised or required by law to do so.
  3. To act in the best interests of the body corporate, unless it is unlawful to do so.
  4. To take reasonable steps to comply with the Act, including the code, in performing their duties.
  5. Not to cause a nuisance on scheme land or otherwise behave in a way that unreasonably affects a person’s lawful use or enjoyment of a lot or common property.
  6. To disclose to the committee any conflict of interest the member may have in a matter before the committee.

How Much Does a Committee Member Need to Understand the Act?

Even though no professional development experience is required by the Act, we recommend taking the necessary steps to be fully prepared.

What does it mean to act fairly and in the groups best interest?

What a person considers fair or reasonable can vary significantly to another, especially and when a committee is voting on homeowners’ largest assets, their home.

Disputes can arise as the committee to the body corporate are akin to a director making decisions for a company in the interest of shareholders.  A director has a duty to not breach, misuse or abuse their power.  Things like using confidential information improperly for personal gain, making secret profits or misusing the company’s assets.

Questions that committee members should ask when voting on a motion are:

  1. Will my vote impact the outcome in a way that I will benefit unfairly?
  2. If the decision is regarding a personal outcome, have I made sufficient disclosure?
  3. Is this decision in line with legislation and for the best short- and long-term outcome to preserve the asset for all owners?
  4. If a previous committee member made this decision, would it be for everyone’s benefit?
  5. Do I have a relationship with the third party being considered for the works?
  6. Am I discriminating based on nonfactual information regarding the decision?

When in doubt disclosure and abstaining are best practice.

Best interests of the body corporate

Acting in someone’s best interest is to take certain steps or follow rules that engender trust and ensure the community will be maintained and flourish. To act in the best interests of the body corporate requires a committee member to take an objective view as they are voting on behalf of all owners.


The preferred interpretation is that the prohibition on disclosing information applies unless:

  • It is fair and reasonable to disclose the information.
  • The disclosure is authorised (presumably by the committee).
  • The disclosure is required by law.

If there is any doubt, the safest course would be for the committee to pass a general authorisation in relation to information that is not specifically identified by the committee as being confidential. It must be kept in mind that committee members are elected representatives and part of their role is to keep their constituents informed about what is going on. This flow of information is also essential to open communication and smooth governance, and this should add weight to a “fair and reasonable” argument.

Conflict of interest

A conflict between personal and professional interest is where a decision maker can sway the outcome towards their personal gain over the gain of the whole.  It is essential committee members are seen to be making impartial decisions, which is done through following the correct communication channels and giving clear and explained information on decisions made.

You can read our prior publication with more details on this topic Here.

Behaviour and Communication Charter

The purpose of a behaviour and communication charter is it sets out how the committee will communicate together to ensure they are effective.

Types of Communication
Communication Purpose Medium Frequency Audience
Committee meeting Make decisions under the committee control Teams

Face to Face

Quarterly Owners
General meeting Make decisions on statutory motions, owners’ motions and any committee motions Teams

Face to Face

Annually, within 3 months of the year end date.
Agendas, memos, FM and minutes To provide notice prior a meeting, post meeting or of decisions made outside of a meeting Through the body corporate management company Within statutory timeframes and when determined by the committee Owners and residents
Bylaw breaches To enforce the rules of the scheme as set down in the bylaws in the CMS As required The resident/owner that breached the bylaw
Emails Communicate instructions or information required for the scheme Outlook


As determined by each committee ie. a building specific email Committee and body corporate manager
Text messages Communicate immediate issues that require fast action Per event Effected lot owner, tenant(?), committee member and BCM
Social community page Community engagement Facebook



Determined by each committee Residents
Monthly status report Provide committee with financial reporting Owners portal Monthly Committee
Dispute resolution Resolve disputes that arise in the body corporate Informal

Formal Conciliation

Debt recovery


As required Committee and the resident

*The blue items to be determined by each committee

Rules Around Communication

  1. In addition to the committee’s code of conduct, no committee member can verbally or physically abuse another;
  2. In relation to written communication to between the committee and the body corporate manager, no insulting or defamatory statements will be issued. Should there be a complaint, all parties agree to use our best endeavours to resolve any issues;
  3. The committee will respect the business hours of the body corporate management company and only on mutual agreement (under the terms of the administration agreement) will work be undertaken outside of business hours;
  4. The body corporate management company will not put any defamatory or potentially inflammatory communications out to the residents, even with the instruction of the committee;
  5. Any other rules the committee would like to impose, such as:
  • All emails for the scheme will be sent to the Chairperson, who will co-ordinate the instructions.
  • All communication in relation to Pet requests will go to [committee members name] and they will be approved monthly through a flying minute.
  • Are there any sub committees on the committee? If so, how will they communicate and the frequency of this in relation to the project.


This article was contributed by Nicky Lonergan, CEO, Archers the Strata Professionals

The post COMMITTEE CODE OF CONDUCT EXPLAINED appeared first on Smart Strata | Body Corporate Management.